Website: preownedhomeappliances.ae

At PreOwnedHomeAppliances.ae, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, make a purchase, or contact us.

1. Information We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number (especially for WhatsApp orders)
• Billing and shipping address
• Payment details (processed securely via third-party gateways)
• Order history and preferences
• IP address and browser information

2. How We Use Your Information

We use the information you provide for the following purposes:

• To process and deliver your orders
• To send order updates and confirmations
• To respond to your inquiries via contact form or WhatsApp
• To personalize your shopping experience
• To improve our website performance and product offerings
• To comply with UAE laws and payment regulations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Payment processors (e.g., Stripe, PayTabs) for secure transactions
• Shipping and delivery partners to fulfill your order
• Technical service providers for site maintenance and analytics
• Legal authorities if required by law or fraud investigation

All third-party services are required to keep your data confidential and secure.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Improve site speed and usability
• Analyze website traffic and behavior
• Remember your shopping preferences

You can manage your cookie preferences via your browser settings.

5. Security of Your Data

We take reasonable steps to protect your information:

• SSL encryption is used to secure all data transmissions
• Payments are processed through PCI-compliant third-party gateways
• Access to your data is limited to authorized personnel only

6. Your Rights

If you are located in the UAE or any jurisdiction with data privacy laws, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Request information on data sharing with third parties

To make such a request, email us at: support@preownedhomeappliances.ae

7. WhatsApp Communication

If you contact us via WhatsApp:

• Your phone number and chat messages will be used only to assist with your inquiry or order
• We do not share your WhatsApp data with any third-party marketing tools

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

PreOwnedHomeAppliances.ae
Email: support@preownedhomeappliances.ae
Phone/WhatsApp: +971 552 751 293
Location: Dubai, United Arab Emirates