FAQs

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FAQs

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.

We accept major debit cards (Visa, MasterCard, American Express), Bank Transfers and Cash on Delivery for secure and convenient payments.

No, we don’t offer international shipping.

You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.

We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.

Yes, we offer online ordering with shipping options available. Contact us for more information.

If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.

Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.

You can sell a wide range of household appliances including refrigerators, washing machines, dryers, dishwashers, ovens, cookers, and coffee machines. All appliances should be in good condition, complete, and without missing parts.

Most appliances are evaluated within 24 hours. Once confirmed, pickup and payment are usually completed within a working day.

Yes, we provide a convenient pickup service across Dubai, Sharjah, and other UAE locations so you don’t have to worry about transportation.

We offer secure payment methods including cash on pickup, bank transfer, or other agreed options. You’ll be paid as soon as the appliance is collected.